Vendor Terms and Conditions

Welcome to the Evrixy Multivendor Marketplace. By registering as a vendor/seller on evrixy.com, you agree to comply with the following Vendor Terms and Conditions. Please read them carefully before listing your products.

1. Vendor Eligibility & Registration

Vendors must provide accurate business registration details, owner contact information, and valid financial account info during onboarding.
Evrixy reserves the right to approve or reject any vendor application at its sole discretion.

2. Product Listings & Standards

Vendors are fully responsible for the accuracy of product names, descriptions, pricing, and high-resolution images.
Counterfeit, illegal, hazardous, or prohibited goods are strictly banned. Accounts listing such items will be permanently suspended.
Products designated under the Verified by Evrixy (VBE) badge must comply with strict quality control inspections at the Evrixy hub before customer dispatch.

3. Order Fulfillment & Shipping

Vendors must process and prepare orders for pickup/shipping within 24–48 hours of receiving an order notification.
Delays in order processing or sending defective products will impact the vendor’s rating and may result in penalties or account restriction.

4. Commissions and Payouts

Evrixy charges a standard commission fee per successful transaction as defined in the vendor agreement.
Payouts are processed upon request through the Vendor Dashboard for completed orders where the return window (7 days) has expired.

5. Customer Service & Returns

Vendors must adhere to the global Evrixy 7-Day Return & Refund Policy.
If a return is caused by a vendor error (e.g., defective product, wrong item sent, or inaccurate description), the vendor will bear the associated return shipping costs.

6. Termination

Evrixy reserves the right to terminate a vendor’s store access immediately if the vendor violates these terms, engages in fraudulent activity, or fails to maintain satisfactory customer service ratings.

📬 Merchant Support

For legal or policy inquiries regarding vendor operations, please contact us at info@evrixy.com.