Vendor Terms & Conditions

The terms that apply to sellers on Evrixy.

Who can sell

Sellers must give accurate business or personal details, may be asked to verify identity, a business registration and bank information, and must be able to fulfil orders in Sri Lanka. Evrixy reviews and approves every seller before they can list products.

Seller status

Sellers are independent businesses, not employees or agents of Evrixy. Sellers are responsible for their own taxes, licences and compliance.

Listings

Products must be genuine, legal, safe and accurately described, with true prices, weights and clear photos. Prohibited items include counterfeit or illegal goods, weapons, drugs, adult content, stolen goods and anything restricted by law. Evrixy may edit or remove listings that break these rules.

Commission

Evrixy charges a flat 10% commission on the product price of each completed sale. Shipping charges collected are passed to the seller. We will give sellers at least 2 days’ notice, by email or dashboard notice, before any change to the commission rate. The change applies to orders placed after the notice period.

Payouts

Earnings from completed orders become available 14 days after completion and are paid every Wednesday to the bank account on file, once the minimum withdrawal balance is reached. Evrixy may hold or reverse payouts for orders under dispute, refund or suspected fraud.

Fulfilment

Sellers must pack orders securely, hand them to the assigned courier within 1 to 3 working days, and add the tracking number in the Vendor Dashboard. Poor packing that causes damage is the seller’s responsibility.

Returns, refunds and costs

  • Sellers must honour approved returns within the 14-day return window.
  • If the seller is at fault (wrong, faulty, damaged or not as described), the seller bears the refund and the return shipping. Evrixy may deduct these from the seller’s balance.
  • If the courier is at fault, the customer is refunded first. Evrixy and the seller then claim from the courier.
  • Change-of-mind returns are paid for by the customer.

Customer data

Sellers receive customer details only to fulfil the order. Sellers must not use them for marketing, share them, or keep them longer than needed. Misuse is a serious breach.

Standards and enforcement

Repeated late shipping, poor packing, bad service or inaccurate listings lead to a warning, then a temporary suspension, then closure. Evrixy may suspend or close an account immediately for fraud, counterfeit or prohibited goods, abuse of customers or misuse of customer data.

Ending the agreement

A seller may close their account at any time after completing open orders. Evrixy may end this agreement with notice, or immediately for serious breaches. Outstanding payouts, refunds and claims remain payable after closure.

Governing law

These terms are governed by the laws of Sri Lanka.

Last updated: 15 October 2026