The seller-facing framework for marketplace participation, product listings, fulfilment, customer care and responsible store operations. This draft is prepared for legal and operational review.
Vendors must provide accurate identity, contact, business and product information and follow the approved onboarding and quality-review process.
Listings must be lawful, accurate, safe, appropriately categorised and supported by the information required for the relevant product category.
Vendors are responsible for agreed fulfilment steps, delivery communication, customer support cooperation and accurate stock or availability information.
Returns, prohibited products, complaints, suspension and escalation procedures will be governed by approved Evrixy policies and applicable law.