Most damage happens in transit. A few minutes of careful packing saves returns and keeps customers happy.
Checklist
- Use a box or bag that fits the product, with no loose space.
- Wrap fragile items in bubble wrap or paper and mark them Fragile.
- Seal bottles and liquids in a plastic bag so leaks cannot spread.
- Keep the order slip inside and write the order number on the outside.
- Take a photo of the packed parcel before handing it to the courier.
- Weigh the parcel and make sure it matches the weight on your listing.
More in the Seller Guide.