Shopping online should be worry free. If something is wrong, you can request a return within 14 days of delivery.
Step by step
- Contact us with your order number and, for damaged or wrong items, clear photos.
- We review the request and tell you whether it is approved.
- Send the item back as instructed, unused and in its original packaging.
- Once the item is received and checked, we process the refund.
How you get your money back
Card payments are refunded to the original card. For Cash on Delivery, we confirm the refund method with you when the return is approved.
Read the full Returns and Refund Policy.